SHIPPING
AND DELIVERY
 
 
SHIPPING METHODS
DUTIES AND TAXES
 
DELIVERY TIMES
 
Apart from the wholesale ,Shipping from Bangladesh to European Union and USA there are no additional custom fees or duties on products. Customers will not have to pay anything extra on receipt of their products as we marked those as not for resale while those are treated as sample order or retail purchesing agreement.


In general By EMS regular postal service , shipments in USA are delivered within 14 days from the time of sending.Shipments to the rest of the European Union take approximately 8 days. Shipments to the rest of the world take approximately four-five working days (not accounting for customs delays).
In order to ensure prompt and timely delivery to our valued customers, Kirmani arranged the best express delivery services available. Delivery services are selected according to the destination of your shipment, as well as the type of the product(s) being shipped. Click here to find a list of the countries to which Kirmani sends and an estimated cost of shipment to each.

The cost of shipment will be listed in your Shopping Cart and will be added to the total cost of your order on the Checkout screen.

The total amount will be charged to you upon your confirmation of bank payment .
GENERAL SALES CONDITIONS
The range and availability of the Products published in Kirmani website may vary from time to time, being understood that this shall not cause Kirmani to be deemed liable vis-à-vis the Customers.

Product published in Kirmani website, specifies whether:
(i) the Product is available
(ii) the Product is not available
(iii) the Product is available on demand;
(iv) the Product is customizable.
 
REFUNDS
 
Kirmani operates from the Bangladesh and, as such, all international transactions are ultimately made in Euro or USD. If you live outside the Euro zone, the Euro value of the product will be converted into USD currency on the day the refund is processed.
IMPORTANT: Returned products that were paid for via bank transfer will be refunded by bank transfer. To allow us proceed with the refund you will have to send your bank details directly thru your correspondence
email.The refund will be processed as soon as the returned product/s arrive in our warehouse and your return has been processed. Please note: If you paid by Bank transfer, refunds can then take up to 4 weeks to appear in your bank statement. Also, please be aware that the refund will appear in your statement under the name Kirmani international.if you paid thru western union , refund will be done within 7 working days upon receipt of productsFor any issues with the product received, please contact our Customer Service: we will be glad to offer you an appropriate solution.

RETURNS
 
Products must be returned within 30 days of delivery.
Returned products must be unworn, unwashed and unaltered.
Returned products must have all the original labels attached and be in their original packaging.


The cost of returning the product/s to our warehouse, whether by courier or postal service, is solely payable by the customer. However, Kirmani will pay to ship the new product/s to you, as soon as your return will have been received and processed by our warehouse.
COPYRIGHT & TRADEMARKS
The design of this WEBSITE and all the material contained within (for purely illustrative purposes: the trademarks, the logos, the HTML code, the scripts, the texts, the creative design, the images) are an integral part of the Kirmani International limited and are protected by Copyright. Any unauthorized use of this content, including the copying, the inclusion of and the association with content not originating within this website is not permitted and will prosecuted via the utmost legal means.
 
See also
ORDER
PROCESSING
 
Orders are processed depending on your email inquiry followed by style ,price confimation and payment ,Click to view wholesale and sample order at a glance.
- Products listed in the Kirmani website as "In Stock", "Custom" will be processed and sent within 2 or 3 weeks from the receipt of your payment .
- "Discounted offer" simply means that the product is in stock but that the customer should purchase the product quickly as it may sell out soon. It will be sent within 1 or 2 weeks time.
- In the event that products are listed as "Personalized: On Request", they will be sent within 3 consecutive weeks following their payment receipt in Kirmani sample unit or from the warehouse(s). Please note that it can therefore take up to several weeks to ship "Wholesale" items.
Please be aware that first-time buyers may encounter processing delays due to necessary identity and information clarification.
 
WHOLESALE
 
It is important to us at Kirmani that our customers purchase and wear shoes that are individually hand made to fit their unique foot! To achieve this we offer our customers the opportunity to order footwear using a Bespoke (Made to Order) method. If you are ordering shoes that are not priced on our website (for example from one of our costume pages) email us first for a quote before you proceed through the ordering system
SAMPLE ORDER
Kirmani accepts payments via Bank Transfer, Letter of Credit and Western union. You may exchange comunication with the concern merchandiser you are linked to.
At no time is Kirmani yet to able to accept credit card or paypal payments,
Please note: Kirmani operates from Bangladesh and, as such, only Western Union transactions are ultimately made in BDT . If you are paying using USD/GBP/EURO  currency, the currency conversion will be based on that day's exchange rate. There is no extra cost for currency conversion.
PAYMENT METHODS
 
WESTERN UNION
We do accept Western union money transfer as an alternetive option of urgent demanding product for faster delivery.Customer can send conveniently and in real-time to Bangladesh within minutes via the Western Union Money Transfer Service we can receive your fund in order to proceed for order processing.
 
BANK TRANSFER
You have the option of paying for your purchases using a Bank Transfer. To make a Bank Transfer, please follow these steps:
Take note for completing the payment. You will be given our IBAN and BIC/SWIFT bank details;

IMPORTANT: Ensure to include the "payment reference name which is the person in charge you are linked in email comunication" in the description or reference field of your bank's specific transfer form.
Your order will be processed once payment has been received. This usually takes an average of 7 business days although this may take as long as 10 business days. As banking delays are beyond Kirmani's control, we are unable to reserve stock during this period. If you require a faster service, please pay by Western union or another immediate payment method such as Money Gram
Customers are required to pay all banking costs related to their bank transfer. Failure to do so will result in refusal of payment and shipping delays.
 
PayPal still yet to devloped new softwear for south east asia ,resulting service will be delayed till 2015.  

However,The Customers may choose the Products by selecting them in the relevant section of the Product category searched and putting them in the "Add to cart". When the Products the Customers wish to purchase are more than one, the above procedure shall be repeated, by clicking on "add to your cart". Once the selection of Products is complete
calculeting all cost pls acknowledge your interest sending thru email to us .
PAYPAL
SHIPPING METHODS DUTIES AND TAXES DELIVERY TIMES GENERAL SALES CONDITIONS
REFUNDS RETURNS COPYRIGHT AND TRADEMARKS ORDER PROCESSING
WHOLESALE SAMPLE ORDER PAYMENT METHODS WESTERN UNION BANK TRANSFER PAYPAL
 
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PRODUCT LIABILITY
The producer of the Products shall be liable for whatever damage caused by the Products' flaws and/or defects.
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© 2013 by "Kirmani international" · All Rights reserved · E-Mail: kirmani.shoes@yahoo.com
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